Action Plan
One of the main purposes of Women to the Top is to
ensure that the work of obtaining more female top managers
is sustainable. As with all work for change, patience and
persistence are required and incremental improvements as well
as clear objectives are necessary.
Some important points:
Top management shoulders the responsibility
throughout the process
Link the issue to the business plan
Create measurable objectives
Update routines and processes
Communicate and build support for
the plan throughout the organisation
Steady improvement
Allocate time and resources to ongoing
follow-up
From talk to action!
Top management shoulders the responsibility
The issue of management supply should be seen as
one of strategic development and be regularly on the agenda
of top management. It is a great help if at least one top
manager is very committed and actively promotes the issue
of women at the top, both within top management itself and
throughout the company. Research shows that the most important
success factor in gender equality work is the commitment
and determination of top management.
Link the issue to the business plan
Even if the action plan is part of the gender equality
plan, its objectives should be linked to the business plan
to give them weight and ensure priority. This means that
the issue of women at the top is no longer seen as a ‘women's
issue’ or a ‘soft’ issue, but as a strategy
for business efficiency.
The work begins when top management answers the following
question:
- What are we missing by not identifying women’s competence
and putting it to good use?
If discussion is slow, start by discussing if male-dominated
management groups are better for profits……
A good idea might be to run through the Business
Case for Gender Diversity.
You will probably find potential for improvement in
these areas:
- Access to the full talent pool
- Awareness of the customers’ perspective
- Acquiring attractive employer status
- Realisation that mixed teams are more creative and productive
- Reduced risk of damage to reputation and brand
The more specific and business-linked, the greater the impact!
Possible line of argument: "If the company wants to
continue growing, we will have to make use of all resources
and identify all potential leaders."
Establishing measurable objectives
Before you establish objectives, you must analyse
the current situation. Use the survey of gender structure
to answer the following questions.
- How many women and men are there at management level?
- Do career conditions differ for men and women?
- Are existing structures a help or a hindrance to women
in their careers?
- Do we have the right objectives, guidelines and policies?
- Do the unwritten rules and promotion paths agree with
the official ones?
Compile the analysis results before formulating the
objectives
Management sets objectives for both the long-term
and the short-term work. The objectives are related to the
survey, which represents the baseline point in time. Don’t
set more objectives than you can focus on! The objectives
should describe the general target, not go into details
about the activities required to achieve it. One or more
long-term objectives stake out the route, for example:
| Within five years, all management teams
will have achieved a gender balance (= neither sex comprises
more than 60 percent of the group). |
Three or four specific and realistic interim targets can
get the work started, for example:
- By the end of the year, there will be at least one woman
in every management team
- In two years’ time, 30 percent of managers will
be women
- A gender balance of mentors and speakers at the management
development programme
- Female employees will feel that they have the same opportunities
for growth as male employees in next year's
attitude survey
The objectives are to be part of the business plan and
followed up in the quarterly report. Do you have salary
and/or bonus schemes that are linked to targets? If yes,
link managers' bonuses to how well they achieve the objectives
of the action plan.
Decide, too, how the work is to be organised: is responsibility
for implementation to rest with the HR/staff department
or another unit? Key staff who will be working with the
issue should have close contact with management and be given
the authority they need.
Update routines and processes
Try several different methods at once, and allow
for failure without taking the issue off the agenda.
Try to identify obstacles to the attainment of top management
posts. The most common obstacles appear to be
– Women are in staff positions, top managers are recruited
from operative positions
– Women are not involved in informal networks
– There are stereotyped views of women's roles and
abilities
– Top management does not assume responsibility for
the issue
– Lack of good role models within the organisation
Are your experiences the same? Review your processes and
routines. You can find methods and tools at this website.
Use the ideas that are most useful for your particular company
when you draw up the action plan.
The action plan should state
- Activities
- Time schedule
- Resources in the form of staff, time and money
- Who is responsible for carrying out and following up activities
- How the action plan is to be communicated, internally
and externally
You will find more tips about writing action plans and
examples from US companies on the Catalyst
website.
Communicate the plan and build support for it throughout
the organisation
Plan how you will communicate the objectives and
the action plan and build support for them, both internally
and externally. Management must make clear why women at
the top is a priority issue and what objectives apply. Most
people know about legislation and gender equality targets,
but not about how gender balance at the top adds value.
Enthusiasm for bringing in more women will be greater among
those responsible for recruitment and promotion if they
also feel that they are helping the company to progress.
People must be involved in change, be given the opportunity
to express themselves, think, and find ways of relating
to new situations. Opposition can be turned into a positive
force for change if and when people feel that their objections
are met with respect and that there is scope for an open
discussion.
Draw up a proper communication plan that can show whether
the information has reached people and has been understood
and accepted – as that will increase their willingness
to work for the goal.
Steady improvement
Implementing permanent change without the support
of the employees is impossible. The earlier the employees
are involved the better – perhaps as early as the
survey stage. Before the action plan is drawn up, a dialogue
should be launched to seek out proposals for change. Employees
and managers can be involved, both in special working groups
and in discussions at the workplace.
Some advice:
- Appoint someone to be responsible for coordinating,
following up and carrying the work forward.
- Start with changes that can be implemented immediately.
- Survey important processes such as management supply,
recruitment and management development.
- The model of small incremental changes is better than
a revolution that will lose its impetus when
the first enthusiasm has died away. Make improvements as
you go along - begin on a test scale and do
an evaluation. Analyse what went wrong and learn from that
before implementing the measure on a proper
scale.
- Try launching the change process in several places at
once and allow different solutions to develop.
In time, some can be transferred to other areas in the organisation.
- Call attention to favourable results!
Devote time and resources to ongoing follow-up
Management must follow up the W2T objectives in
the same way as it follows up other objectives. This means
they must be a part of the regular follow-up and control
procedure. You should have stable key ratios to compare
yourselves both with others and with yourselves over time.
Results should be set out in the annual report, in terms
of both key ratios and written accounts.
Make an in-depth study of the issue of female managers
at the annual review of the gender equality plan.
Examples of questions:
- What changes, big and small, have taken place during the
year?
- How have they affected structures and conditions?
- Have the short-term objectives been achieved? How far
do we have left to the long-term objectives?
What have we learned?
- How is the work to proceed?
- What is the next step?
- Do we need to set new objectives, change direction?
- Do we need to organise the work differently, and what
resources are required?
Use the interim targets and the evaluation to check that
you are on the right track. If not – change direction!
Expect beneficial effects on the working environment and
general atmosphere. Include these in evaluations of implemented
activities.
From words to action
”Gender equality rhetoric” has been much discussed
in the Women to the Top networks. There is frustration over
the fact that business leaders express themselves in ‘politically
correct’ terms. They know the right words and have
lovely policies, but none of this leads to actual change.
Many feel that gender equality has virtually been achieved
and that whatever remains will come in time of its own accord.
Statistics clearly show that this is not the case. Change
is slow, and the results achieved so far are the fruit of
active work by many committed women and men in the political
and business spheres. Skilled work on a broad front will
be needed before we have equality at the top.
Gender equality rhetoric can be seen as talk instead of
action. But it could also be seen in terms of talk preceding
action, as a necessary part of the change process. Women
to the Top believes in this interpretation and offers the
following advice: take management seriously when they say
they want change! Present relevant material and concrete
proposals. Make sure that the issue is raised in all contexts
relating to business efficiency and growth!
Another strategy is to increase both men’s and women’s
understanding of gender, leadership and organisation. This
gives them a common language with which to discuss and debate
the present situation and absorb new proposals. Converting
this understanding into action will require a forward-looking,
critical and reflective discussion.
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